Privacy Policy

This privacy policy describes how Space Node AB (“Space Node,” “we,” “our,” “us”), processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This policy applies to individuals whose personal data is processed in connection with the use of our services, including employees of our customers or prospective customers (“you”, “your”).

Who do we process personal data about, and what types of personal data do we process?
We process personal data relating to contact persons at customer organizations and individuals who contact us via our website or via other channels.

The following categories of personal data are processed:

Identity and contact information – full name, email address, phone number, and job title or role.

Payment and billing information – Invoicing details (e.g. reference person, customer number) and bank account information, if it relates to a sole trader or a named individual.

IT data – IP address, browser type and version, operating system and device type, and cookies or session identifiers.

Communication information – Messages or inquiries sent to us via contact forms, email, or other channels, and notification preferences (e.g. opt-in/opt-out)

Why do we process your personal data, and what is the legal basis?
We process personal data for the following purposes with the applicable legal basis:

To deliver and administer our services and fulfill agreements with our customers – Performance of a contract

To communicate with you regarding services, support, and account-related matters – Performance of a contract

To respond to inquiries via our contact form or via other channels, including sending confirmations or reminders – Legitimate interest

To manage invoicing and payments – Performance of a contract

To comply with legal obligations, including bookkeeping – Legal obligation

To maintain the security and functionality of our website, as well as for statistical purposes – Legitimate interest

Do you need to provide your personal data?
Providing personal data is necessary to enter and fulfill an agreement with us.

If you choose not to provide the requested personal data, we may not be able to provide our services or respond to your inquiries.

Who do we share your personal data with?
Space Node’s services in the field of cybersecurity are advanced and require us to collaborate with and interact with other entities in our field and work with our partners and suppliers. Therefore, we may share your personal data with trusted third parties when necessary to fulfill our contractual or legal obligations. These recipients may be relevant:

Partners, such as cybersecurity solution providers assisting in our service delivery.

Developers and consultants, contracted to support or further develop our IT infrastructure and services.

Public authorities when disclosure is required by law, regulation, or upon your request. In some cases, we may be legally prevented from disclosing that personal data has been requested by an authority.

Notification services, used to automatically communicate confirmations or reminders.

We strive to process all personal data within the EU/EEA. When personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place.

How long do we store your personal data?
Personal data is retained as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Space Node is obligated under the Swedish Accounting Act (1999:1978) to retain invoices and accounting records for seven years.
When personal data is no longer needed, it is deleted in an irreversible manner.

Cookies
Cookies are used on our website to improve your browsing experience and to analyze traffic. Cookies are small text files stored on the visitor’s device, which help us understand how you interact with our website.

The data is collected in a way that does not identify anyone. No personal information, such as your name or email address, is collected. Visitor information cannot be traced back to you by us.

Visitors can set up their browser to prompt them each time the website attempts to place a cookie on their computer. Cookies previously accepted can be deleted via the browser. See the browser’s help pages for more information.
The Swedish Post and Telecom Authority, which is the regulatory authority in this area, provides additional information about cookies on its website (http://www.pts.se/).

Your rights
You have the right to:

Withdraw consent (where applicable) without affecting the lawfulness of processing based on consent prior to the withdrawal.

Request restriction of processing.

Object to the processing based on legitimate interest.

Access a copy of the personal data we hold about you.

Data portability, for personal data processed based on contract or consent and by automated means.

Request corrections to personal data that you believe is incorrect or incomplete.

Request deletion of your personal data, unless retention is required to fulfill legal or contractual obligations.

If you wish to exercise your rights, please contact info@spacenode.se. We normally respond with your request within one month.

If you are dissatisfied with how we process your personal data, please contact us so we can try to resolve the matter together. If you believe that we are processing your data in violation of applicable data protection law, you have the right to lodge a complaint to the Swedish Authority for Privacy Protection (IMY) or another relevant supervisory authority.

Controller and contact information
The controller for the processing of personal data is:

Space Node AB
Company registration number: 559308-9930
Mäster Samuelsgatan 36
111 57 Stockholm, Sweden

If you have any questions about how we process your personal data, or if you would like to exercise any of your data protection rights, you are welcome to contact our Data Protection Officer via email: info@spacenode.se

Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time. If we make significant changes, we will inform you in an appropriate manner depending on the nature of the changes.

Identity and contact information – full name, email address, phone number, and job title or role.

Payment and billing information – Invoicing details (e.g. reference person, customer number) and bank account information, if it relates to a sole trader or a named individual.

IT data – IP address, browser type and version, operating system and device type, and cookies or session identifiers.

Communication information – Messages or inquiries sent to us via contact forms, email, or other channels, and notification preferences (e.g. opt-in/opt-out)